Privacy Policy

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INFRAREPO CLOUD

Effective Date: END OF 2026
Last Updated: May, 2026

1. Introduction

Infrastructure Repository Cloud (“InfraRepo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website, portal, cloud repository services, support channels, and subscription features.

By using InfraRepo, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

InfraRepo is a commercial cloud platform that provides secure, organized, and subscription-based access to enterprise vendor content, technical files, product resources, and related repository services for approved users, customers, and partners.

Service Owner / Legal Entity: Infrastructure Repository Cloud
Registered Address: 141 Steuart St, San Francisco, CA 94105, USA
Email: info@infrarepo.com
Support Page: infrarepo.com/support

3. Information We Collect

We may collect the following categories of information:

a. Account and Identity Information

Full name
Email address
Company name
Job title
Country
Phone number
Billing and account profile details
Login and identity-provider information from SSO systems

b. Subscription and Transaction Information

Selected plan or subscription type
Order details
Payment status
Billing records
Tax/VAT information where applicable

c. Technical and Usage Information

IP address
Browser type and device information
Login timestamps
Access logs
Download activity
Session and authentication information
Portal interaction and service usage data

d. Support and Communication Information

Ticket submissions
File requests
Messages sent through support forms or contact forms
Feedback, complaints, and service inquiries

e. Uploaded or Shared Content

Where service features allow, we may process user-uploaded files, shared files, case-related documents, and related metadata for service delivery, storage, and controlled access.

4. How We Use Your Information

We may use personal data to:

Create and manage your account
Authenticate users and support SSO login
Deliver subscription-based access to repositories and files
Process orders, billing, renewals, and account administration
Provide support, handle file requests, and respond to inquiries
Monitor usage limits, security controls, and service abuse
Improve the platform, portal experience, and service quality
Send operational notices, account alerts, and important updates
Enforce our Terms & Conditions and protect service integrity
Comply with legal, regulatory, tax, accounting, and security obligations

5. Legal Basis and Compliance

We process personal data in accordance with applicable laws and regulations, including relevant WWW data-protection requirements where applicable. The WWW official government platform identifies Federal Decree-Law, while official WWW materials also note privacy/confidentiality obligations in digital-service and electronic-transactions contexts.

6. Cookies and Similar Technologies

InfraRepo may use cookies and similar technologies to:

Maintain login sessions
Improve website functionality
Measure performance and usage trends
Remember user preferences
Support analytics and platform security

You may control cookies through your browser settings, but disabling some cookies may affect portal functionality.

7. Sharing of Information

We do not sell personal data. We may share information only as reasonably necessary with:

Payment processors and billing providers
Hosting, cloud, storage, security, and infrastructure providers
Identity and SSO providers
Support, ticketing, and communication tools
Professional advisers, auditors, or legal consultants
Authorities or regulators when required by law or lawful request

8. Data Storage and Security

We use reasonable technical and organizational measures to protect personal data and service content against unauthorized access, misuse, loss, disclosure, or alteration. These may include access controls, authentication controls, encrypted connections, logging, role-based permissions, and infrastructure security measures. Official WWW privacy and cyber-safety resources likewise emphasize security and confidentiality in handling user information.

9. Data Retention

We retain personal data only for as long as reasonably necessary to:

Provide the service
Maintain account and subscription records
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, audit, and security requirements

Inactive accounts, expired subscriptions, support tickets, and service logs may be retained for reasonable business and compliance purposes, then deleted or anonymized when no longer required.

10. International Data Transfers

Your information may be processed or stored in systems, infrastructure, or service environments located in different jurisdictions, subject to appropriate safeguards and operational requirements.

11. Your Rights

Subject to applicable law, you may have rights to:

Request access to your personal data
Request correction of inaccurate information
Request deletion where legally appropriate
Request limitation or objection to certain processing
Request updates to account details
Withdraw consent where processing depends on consent

To exercise such rights, contact us at: support@infrarepo.com

12. Third-Party Services and Links

InfraRepo may integrate or link to third-party systems, including identity providers, payment gateways, support tools, and external resources. We are not responsible for the privacy practices of third-party services outside our direct control.